The Results Companies (“Results”) is a provider of outsourced customer management solutions. The company, headquartered in Fort Lauderdale, Florida, provides customized inbound and outbound call services for customer care, sales and technical support. Results serviced Fortune 500 clients from facilities in the U.S., Latin America and the Philippines, during Clearview’s ownership.
Prior to the acquisition by Clearview, Results was 100% owned by an inactive investor and was managed by an experienced team who had overseen a period of strong growth in the business. This management team sought a recapitalization of the business to buy out the inactive owner and secure an equity stake in the business for themselves. Clearview structured a transaction to meet this objective and the management team received a transaction bonus which they then reinvested to obtain a direct equity stake in the business. In addition, Clearview created an incentive plan for the team to provide additional equity upside based on growth in the business.